At Connecting Point Inc, we do not require anyone to have an appointment prior to dropping off their system. Whether you need a repair, upgrade, or diagnostics, feel free to bring your device to our location during our regular business hours. However, if you are requesting on-site service, an appointment will be needed to ensure that we can schedule a technician to come to your location at a convenient time for you. Our goal is to provide convenient and efficient IT services to all our customers, and we strive to accommodate both drop-off and on-site service requests. Thank you for choosing Connecting Point Inc for your IT needs.